Frequently Asked Questions

Yes. Coach Cassie works with runners across experience levels, including first-time racers building a foundation for their first 5K.

Yes. Cassie has coached runners chasing major personal bests and has more than 10 years of coaching experience, including as a 5-time state champion coach.

With 1-on-1 coaching, Cassie adjusts your upcoming training around it. With CM Run Club or a custom plan, you have the plan's structure and guidance to adjust it yourself.

Training is reviewed on an ongoing weekly basis, with adjustments made whenever your feedback, schedule, or recovery calls for it.

You'll message directly through Final Surge, the platform used to deliver and manage your training.

You can expect a response within 24 hours during normal coaching hours.

No. A device is helpful for tracking, and plans do sync with supported Garmin and Apple Watch devices, but training can also be coached by effort and time without one.

Coach Cassie builds you a training plan for your goal race, 5K through marathon. You also get group coaching guidance from her and access to the CM Run Club Discord community. When your goal changes, you can request a new plan — up to once a month.

Yes, you can move up to 1-on-1 Coaching whenever you're ready for more personalized support.

No — Run Club and 1-on-1 Coaching are both billed month-to-month with no minimum commitment. See our policies page for details.

Email us at contact@cmperformancecoaching.com and we'll cancel it for you. Cancellation takes effect at the end of the billing period you've already paid for — you keep full access until then, and you won't be billed again. See our policies page for details.

All payments are processed by Stripe, one of the largest payment processors in the world. Your card details go straight to Stripe and are never seen or stored by CM Performance Coaching. You'll get an emailed receipt from Stripe for every payment. Subscriptions renew automatically each month until you cancel; custom plans are a single one-time charge with nothing recurring.

You'll land on a confirmation page with a short intake form — your goal race, current mileage, and how many days a week you can train. Filling that out is what your training gets built from, so it's worth the three minutes. Coach Cassie follows up within 24 hours with your Final Surge invite, and your first week of training is ready within 48 hours of the intake form.

Yes. The price listed on each page is what gets charged to your card — no setup fees, no platform fees, and no separate charge for Final Surge access. Final Surge is included in every coaching option.

Coaching can be adapted for postpartum runners returning to training, but it does not replace medical care. We encourage getting clearance from a qualified medical professional before resuming running postpartum, and we'll build your training around that guidance.

Training can be adapted around a previous injury, but coaching does not replace medical diagnosis or treatment. We recommend clearance from a qualified medical professional, and we'll build your training around any guidance or restrictions they provide.

Final Surge is the platform CM Performance uses to deliver and manage your training plan, so you can view workouts on your computer or phone and sync with supported devices.

After you purchase and complete the athlete questionnaire, Coach Cassie builds your plan and delivers it within 2–3 business days.